customers

3 Reasons Why Loyalty Is More Important Than Ever - Nasdaq, By Tom Caporaso

Does Loyalty matter today more than ever? If you think so - what are the reasons? XEX

Loyalty matters now more than ever. Here’s why.

1. Consumers are More Empowered Than Ever

Consumers are empowered and their heightened expectations have brought the digital and physical worlds closer together.

The key for brands in the Age of the Customer might sound simple. But, effectively listening to customers is more important than ever due to this power shift.

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